Why advertise something you know isn't available? I'd call that fraud. Never mind that they were available on the website when I reserved it. Then they promised me a $40 adjustment at check out - except the actual difference in the rooms was $50! No explanations other than the room wasn't available. Suite with a regular bath shower combination that was just slightly larger than a regular room (not to mention the view of the parking lot, so a lot of good the high floor did us)! What's even worse, they never said a word about these changes to the room type until I said something and insisted on an adjustment in the price. I guess she thought we wouldn't notice that we didn't get the 2-room suite with the Jacuzzi, but rather a Rodeo Jr. Hah! The front desk clerk was so accommodating to our request for a higher floor. We work hard and wanted to treat ourselves to a nice experience so reserved a Sunset 2 Bay Suite - paying significantly MORE for the room to ensure we got exactly what we wanted by reserving directly on the Hollywood Casino site instead if using a third party site like Hotwire or Priceline.

Over all with what we did and what we ate I would give this casino an 8/10 really nice place.

Everyone we came in contact with had a good attitude and was friendly. Like I said it was only $21 so for us that was a bargain. The food was all hot and they had plenty of selection. We have ate at $60 buffet in Vegas and this one was just as good for Brunch. We ate the brunch buffet on Saturday and Sunday and for $21 per person it was spot on for the money. The gambling area was small and when we were there only one table open for each game (it was 10am) so I would assume that is why. There are tons of slot machines you shouldn't have trouble finding an open one. The 'serve' yourself beverage machines(soda, water and coffee) was a nice and more casino's should follow suit. We asked a worker for help and she was very nice a nd had been there for 20 years, very helpful. The lobby and hallways were very clean the casino floor was also clean. Very clean casino, we were told it was remodeled three years ago.

We didn't stay at the hotel but we gambled and ate the casino.

Hollywood casino missouri